Shipping Policy for efurniture.pk
At efurniture.pk, we aim to provide a smooth and reliable shopping experience for our customers. Please review our shipping policy, which outlines the terms and conditions of delivering our wide range of home and décor products to your doorstep.
1. Shipping Locations
We currently ship across Pakistan. If you are located in a remote or hard-to-reach area, please contact us to confirm delivery options.
2. Shipping Charges
- Standard Shipping: Shipping charges are calculated based on your location and the total weight of your order. The exact cost will be displayed at checkout.
- Free Shipping: We offer free shipping on orders over [insert minimum order value].
- Any additional shipping charges, such as for oversized items, will be clearly stated before completing your purchase.
3. Delivery Time
- Processing Time: Orders are typically processed and dispatched within 1-3 business days of receiving payment.
- Standard Delivery Time: Delivery times depend on your location and range from 3-7 business days for most cities in Pakistan.
- Remote Areas: Deliveries to remote locations may take longer (up to 10 business days).
Please note that public holidays and special sales periods may impact processing and delivery times.
4. Order Tracking
Once your order is shipped, you will receive an email with your tracking number and a link to monitor your shipment. You can also track your order through our website under the “Track My Order” section.
5. Shipping Carriers
We partner with reputable courier services to ensure timely and safe delivery. Our preferred partners include [insert preferred couriers].
6. Undeliverable Packages
In the event that a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange redelivery. Additional shipping fees may apply in these cases.
7. Damaged or Lost Items
If your order arrives damaged or incomplete, please notify us within 48 hours of receiving your package. We will work with you to resolve the issue, either by replacing the damaged items or offering a refund.
For lost or missing orders, please contact us with your order details and tracking information, and we will initiate an investigation with the courier.
8. International Shipping
At this time, we only offer shipping within Pakistan. International shipping options may become available in the future.
9. Contact Us
If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to our customer service team:
efurniture.pk
Email:efurniture.pk@gmail.com